Refund policy
We want you to love every piece
If something isn’t quite right, we’re here to help 🤍
Returns
Store Credit Only
We offer store credit for all approved returns.
Refunds are only issued for items that arrive damaged or defective.
Return Window
Request your return within 7 days of delivery
Ship items back within 4 days of approval
Return Requirements
Items must be:
Unworn & unwashed
In original condition
Tags attached
Free of stains, odors, makeup, and pet hair
Carefully folded in original packaging
Final Sale
Items discounted 20% or more are final sale and cannot be returned.
Damaged or Defective Items
If your item arrives damaged or defective, email us within 3 days of delivery at saddleandset@gmail.com with:
Your order number
A photo of the item
We’ll review and determine eligibility for a refund or replacement.