Refund policy


We want you to love every piece

If something isn’t quite right, we’re here to help 🤍


Returns

Store Credit Only

We offer store credit for all approved returns.
Refunds are only issued for items that arrive damaged or defective.


Return Window

Request your return within 7 days of delivery

Ship items back within 4 days of approval


Return Requirements

Items must be:

Unworn & unwashed

In original condition

Tags attached

Free of stains, odors, makeup, and pet hair

Carefully folded in original packaging


Final Sale

Items discounted 20% or more are final sale and cannot be returned.


Damaged or Defective Items

If your item arrives damaged or defective, email us within 3 days of delivery at saddleandset@gmail.com with:

Your order number

A photo of the item

We’ll review and determine eligibility for a refund or replacement.